TY  - BK
AU  - Gamble,P.R.
AU  - Blackwell,J.
TI  - Knowledge management:  a state of the art guide
SN  - 0-7494-3649-2
U1  - 658.4038 
PY  - 2002///
CY  - London (United Kingdom)
PB  - Kogan Page, 
KW  - Knowledge management
N2  - All organizations are awash with knowledge, but much of this knowledge cannot be accessed or used. Indeed, in many cases it is not even visible because other members of the organization, or the organization's customers, are not aware of its existence
ER  -